General Terms and Conditions of Sale

1. Application of our General Terms and Conditions of Sale

1.1 All orders placed on internet to CV-creation are governed by the present General Terms and Conditions of Sale. They will apply at the exclusion of all other conditions. By ordering on our website you acknowledge to have read, understood and fully accepted the Terms and General Conditions of Sale.

1.2 By using our website, you fully agree on our confidentiality policy. CV-creation encourages you to read these two texts before using our services on this website.

1.3. CV-creation reserves the right to modify at any time these General Terms and Conditions of Sale by publishing a new version on this website. Each order placed after the edited version of the General Conditions of Sale written by CV-creation will mean that you have accepted those changes.

2. Registration

2.1 We record your order on our site with your contact details.

2.2 We do not ask you to create an account, and you are not asked for a password.

2.3 When placing your order on this site, you must ensure the accuracy and completeness of the data you provide.

3. Orders and payments

3.1 By placing an order on this website, you agree to pay the costs of the products that you selected as required by the General Terms and Conditions of Sale. Payment is made to CV-creation (“idoweb sàrl” company) via bank transfer.

3.2 Payment is made when you receive your new PDF documents.

3.3 The payment deadline and the bank account information will be mentioned to you by email.

4. Order confirmation

4.1 The orders that you purchase on this website do not constitute a legally binded contract as long as CV-creation hasn’t sent an email to confirm the purchase. The email will be sent at the address that you’ve registered on this website. If the email address contains an error, the confirmation will still be sent at that email and will be considered an order confirmation.

4.2 CV-creation reserves the right, in its sole discretion, to reject an order.

4.3 The recorded data by CV-creation constitutes irrefutable proof that the order or the transaction has been made. The data recorded by the payment system constitutes irrefutable proof of the financial dealings (financial entries on the account of “idoweb sàrl”).

5. Price

5.1 The fees payable for the merchandise that you order are the ones written on this website at the date of the order.

5.2 CV-creation reserves the right to change the prices at all times.

5.3 Prices are determined in Swiss francs.

5.4 If the transfer is made from a foreign currency, the exchange rate (the daily rate) is that fixed by your bank and the payment costs are borne by the customer.

6. Delivery

6.1 All orders confirmed by CV-creation will be sent at the email address stated in the order.

6.2 CV-creation is making every effort to ensure that your order is delivered within two working days that follow the receipt of the documents (files) that will be used to design your CV(s).

6.3 Orders and delivery can be carried in Switzerland and in any other country using the Latin alphabet.

7. Verifying the merchandise

7.1 It is the clients responsibility to verify the accuracy of the incoming documents.

7.2 If a mistake done by CV-creation is ascertained, please inform CV-creation in the 3 following days. Within those 3 days, CV-creation will commit to rectify the mistake and send the new documents back.

8. Payment issues

8.1 Payment is due within 30 days effectiv at reception of the document.


8.2 Should the customer fail to settle within the required period, the notice will be automatic and CV-creation reserves the right to bill aditionnal costs.

9. After sale services

9.1 Please contact CV-creation by email for help or for tips.

9.2 If a problem cannot be solved by email or telephone, CV-creation will offer a series of options of after sale services but cannot guarantee the resolution of the problem.

10. Limitation of liability

10.1 CV-creation cannot be held responsible of the impact that the CVs can have regarding potential futur employers.

10.2 The pictures and texts illustrating the products on this website are not legally binding and are shown as examples.

10.3 Without limiting the forgoing General Terms and Conditions of Sale, no requests for goods concerning the sent documents, the unshipped documents or any other issue, cannot exceed the amount of the purchase price of the documents that led to a claim for damages. CV-creation cannot be held responsible in any way for the consequencial damages, nor the incidential or consecutive damages of any kind (Even if the damages taken place were known or could have been known by CV-ceation), that arise in relation with these products, their use, their sale, this website or any other situation.

11. Force majeure

11.1 CV-creation will do everything it can to fulfill its obligations but cannot be held liable for delayed orders or the absence of delivery deriving of circumstances beyond CV-creation’s control.

11.2 In case of delay, CV-creation will fulfill its obligations as soon as possible.

12. Applicable law and jurisdiction

12.1 This contract is governed by Swiss law and these General Sales terms and Conditions.

12.2 In case of legal dispute, the jurisdiction is at the sàrl’s headquarters (idoweb sàrl) at la Neuveville, in Switzerland.